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OPERATIONAL EXCELLENCE & CULTURAL TRANSFORMATION

Embed a culture of continuous improvement into everyday thinking, and shift to a model of lean operations management.

We will work with your teams to understand the current capability of your organisation and guide you in bridging the gap to where you want to be.

 

WHAT IS OPERATIONAL EXCELLENCE?

  • Building capability with a common language across customer and non customer facing colleagues.

  • Continuous improvement of our processes.

  • Using process information to make informed decisions across the business.

  • Measuring and reporting on the right things.

THE MATURITY ASSESSMENT

Maturity Assessment is the mechanism for assessing capability for a range of critical success factors (elements).

Assessing the organisation
against these defines the
baseline from which actions can
be determined.

APPLYING LEAN METHODOLOGY

  • What’s our purpose? What processes do we run? Who are our customers?

  • How much do we deal with?

  • Do I have the correct resource and skills? How efficient are we?

  • Are we meeting customer and business expectations?

  • Are there any wastes / issues / opportunities in my teams work?

"ENERGY" by Neon

Ask us about our in-house cultural assessment tool that can help you understand where your people view the culture of your organisation.

Then we can help you improve in line with your goals and industry.